What information do we collect?
We may collect and process the following data about you:
We may also collect personal information from you at trade shows/events, from telephone calls, surveys and/or other correspondence with you.
We may also collect information about your computer or device (including your IP address, operating system and browser type). This is statistical data about your browsing actions and will not usually not identify you.
If you make a purchase from us we may also ask for payment information such as details of the payment card you are using to pay any products/services.
Where is your information stored?
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Fornova websites, products or Services; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.
What do we do with the information we collect?
We use information held about you in the following ways:
We may periodically contact you to provide you with promotional or other information which we think you may find interesting; and to request for your participation for trial, test or market research purposes.
We may also use information derived from your and other users’ use of Fornova websites, products or services for any other purpose provided it does not involve disclosing personal data or any other information to a third party that would reasonably allow them to identify or contact you.
Disclosing your information
Your personal information may be shared across the Fornova Group of companies. For example, your personal information may be processed by the relevant Fornova group company situated in the country in which you are accessing our website from and the country in which you are purchasing our products/services, if different. Please bear in mind that the countries to which your personal information is sent/accessed from may have a different standard of data protection than the country in which you are situated. However, we have put in place protections to ensure that your information is safeguarded.
We may share your information with selected third parties including:
If we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
We may disclose your personal information to other third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce our terms and conditions of use.
How to get copies of or amend the information we have collected?
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by emailing us at email@example.com.
If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.
Linking to other websites
Our services may, from time to time, contain links to and from the websites or applications of third parties, including our customers, information providers, partner networks, advertisers and affiliates. If you follow a link to any of these websites or applications, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or applications.